goRide Delivery
Email: hello@goride.co.nz
Phone: 021 025 15576, 0800 443377.
Supporting you to SMILE when you ride.
goRide only delivers to New Zealand addresses. Movement Clothing by our clothing brand LiveLifeMove (this includes our goUnders – Padded Bike Underwear can be delivered to Australian and USA addresses when purchased from the LivelLife Move website www.livelifemove.com
NZ Wide Delivery
goRide has tried to keep things simple and make purchasing from us an easy decision. It doesn’t matter where you live in New Zealand, the cost of your delivery is based on the size of your purchased item.
Small item delivery : $6.00
Medium Item Delivery: $8.00
Large item delivery: $15.00
Oversize item: $25.00
You can buy as many items as you like and you will only pay for the largest item. Except if you are buying multiple large or oversize items. Then there is a per item charge.
The total cost of your delivery will be shown at both the cart and checkout pages.
If you have any specific delivery instructions please let us know in the notes on the checkout page which can be found under the ‘Ship to a different address’ column.
Delivery Information
You are responsible for ensuring all information provided for delivery is accurate and complete (including any business name if shipping to a work address) so that goRide can efficiently and accurately fulfil the order. We do not take responsibility for any orders that you do not receive due to incorrect delivery information provided by you.
Time of delivery
We all like our parcels to arrive quickly! You have purchased it, now you want it! At goRide we understand. Where possible will have your items on the way to you at the latest the day following your order. With the exception of all weekend orders which will be couriered on the next working day (Monday). You can expect your item to arrive in 3-5 working days from the time of order.
If you have any specific needs then give us a call on 0800 443377 and we will work with you to meet your needs.
Tracking your order
You can track your order using the tracking number emailed to you or if you have any concerns then please get in touch and we can help track your order.
Damage to purchased item
Damage or loss in transit is rare however if it happens can you please keep the item and the packaging and contact us to let us know the problem at 0800 443377.
Also, if your goods have not arrived within the stated timeframe, we want to know about it.
Out of Stock
goRide works hard to keep our site’s product availability updated however in some very rare instances another customer may have selected to purchase the same item as you at the same time. If this happens, we will notify you within one business day that we will not be able to deliver the goods in the usual delivery period. If it is an item that we cannot re-order we will give you a refund immediately; if it is an item we can re-order we will inform you of the new delivery time frame and give you the choice of waiting or receiving a refund.
Returns and Exchanges
You may return the items bought online within 30 days of purchase for a refund or exchange. Items must be in their original condition. Please allow 5 to 7 working days for your refund to be processed. To support you to get the right size and feel good in your purchase all exchanges are free for all sized items. Returns have a processing and courier fee. Please see our returns and exchange page for more information.
Women
Padded Bike Underwear
Pants for Biking
Tops for Biking
Jackets & Over Trousers for Biking
Riding Clothing for Larger Sizes
Warmth Accessories
Bike Saddles
Bike Helmets
Mountain Bike Helmets
Bike Gloves
Protective Padding
Bike Bells
Hydration
Handlebar Grips
Kids & Youth
Padded Bike Underwear
Bike Helmets
Mountain Bike Helmets
Riding Clothing
Jackets for Biking/Outdoors
Protective Padding
Bike Gloves
Bike Lights
Bike Bells
Handlebar Grips
Bike Saddle
Bike Locks
Hydration
Family
Ride with a baby/ 1 year old
Ride with a 2-6 year old
Ride with a 4 + year old – on their own bike
Full Range Kids Bike Seats – Attached or Towed
Create a Family Biking Holiday
Ride More Places with Kids
Men
Padded Bike Underwear
Bike Helmets
Mountain Bike Helmets
Bike Saddles
Bike Tops,Jackets & Over Trousers
Bike Gloves
Protective Padding
Handlebar Grips
Bike Bell
Be comfortable & confident
Successfully Ride an E-Bike
Beginner Rider
Heavy Riders – Enjoy Biking
Be Comfortable on your Bike Seat
Riding in Cooler Weather
Riding in Wet Conditions
Be Visible on the Bike
Enjoy a Biking Holiday
‘Fun Up’ the Kids Bike/Biking
goUnders- Padded Bike Underwear
Women, Mens, Youth & Kids
SHOP goUnders.
Clothing & Bags
Padded Bike Pants & Underwear
Pants & Shorts for Biking
Bike Tops
Bike Jackets
Over Trousers for Biking
Headbands & Neck Warmers for Biking
Bags, Baskets & Panniers for Biking
Rider Safety & Protection
Bike Helmets
Mountain Bike Helmets
Bike Gloves
Protective Padding
Bike Lights
Bike Bells
First Aid & Personal Care
Hydration
Bike Tow Ropes
Bike Parts & Care
Bike Saddles
Handlebar Grips
Bike Locks
Bike Carriers
Bike & Chain Cleaning
Bike Tools & Tool Kits to Carry
Kids Bike Seats & Bikes
Rear Kids Bike Seats
Mid Kids Bike Seats
Front Kids Bike Seats
Towing Kids who ride their own Bike
Bike Trailers for Kids
Kids Balance Bikes
HIRE Kids Bike Seats
Be Comfortable & Confident
Comfort on your Bike Seat
Be Visible on the Bike
Beginner Riders
Get Started – Ride with a baby
Heavy Riders – Enjoy Biking
Riding in Cooler Weather
Riding in Wet Conditions
‘Fun Up’ the Kids Bike/Biking
Bike Path Riding
Beginner to Fitness
Multi-Day
With Kids of all Ages
Kids Riding Bikepaths
Multi-Day with Kids
Bike Path Riding Guide
Ride more Bikepaths
Mountain Biking
Women Beginner to Intermediate
Men Beginner to Intermediate
Multi-Day
With Kids of all ages
Kids Mountain Biking
Multi-Day with Kids
Mountain Biking Guide
Ride more Mountain Bike Trails
Riding in Traffic
Be Visible in Traffic
Commuting
With Kids of all Ages
Kids Riding in Traffic
E – Biking
E-Biking in Traffic
E-Biking on Bikepaths
E-Biking on MTB Trails
A Biking Holiday
E-Biking Guide
Multi-Day Riding
Multi-Day on Bike Paths
Multi-Day on MTB Trails
Multi-Day with Kids on Bike Paths
Multi-Day with Kids on MTB Trails
Multi-Day Guide
A Biking Holiday
Family Biking Holiday
Ride more Multi-Day Rides
Family Riding
Full Range Kids Bike Seats – Attached or Towed
On Bikepaths with Kids
MTB with Kids
In Traffic with Kids
Family Biking Holiday
Family Riding Guide
Ride More Places with Kids
Kids Attached or Towed Buying Guides
Rear Kids Bike Seat
Mid Mount Kids Bike Seat
Front Kids Bike Seat
Towing Kids who ride their own bikes
Kids Bike Trailers
Kids & Youth Buying Guides
Kids Bike Helmets
Kids Riding Clothing
Kids Padded Bike Pants
Kids Padded Protection
Kids Handlebar Grips
Kids Balance Bike
Comfort on the Bike Buying Guides
Womens Bike Saddle
Mens Bike Saddle
Padded Bike Pants
Bike Jackets
Carrying Gear
Handlebar Grip
Hydration
Rider Safety Buying Guides
Bike Helmet
Mountain Bike Helmet
Protective Padding
Be Visible
Bike Glove
Bike Light
Mountain Bike Light
First Aid & Personal Care
Gear & Care for Bikes Buying Guides
Bike Carriers
Bike Cleaning
Bike Locks
Chain Cleaning and Lube
goUnders- Padded Bike Underwear
Women, Mens, Youth & Kids
SHOP goUnders.
Women & Families Learning
Comfort on your Bike Seat
Clothing for Biking
Family Biking
Improve your Riding
Carrying Gear
Care for ‘you’
Care for your Bike
Ride More Places
Ride more Bikepaths
Ride more NZ Cycle Trails
Ride more Mountain Bike Trails
Ride more Multi-Day Rides
Ride more Places with Kids
Riding Gear
Bike Helmets
Bike Saddles
Padded Bike Underwear & Pants
Bike Gloves
Bike Jackets
Protective Padding
Bike Locks
Bike Lights
Bike Tools to Carry
Handlebar Grips
Bike and Chain Cleaning
Kids Bike Seats & Bikes
Kids Bike Trailer
Towing kids who ride their own bike
Rear Kids Bike Seats
Mid Mount Kids Bike Seats
Front Kids Bike Seats
Balance Bike
Types of Riding
Bikepath Riding
Family Riding
E-Bike Riding
goUnders- Padded Bike Underwear
Women, Mens, Youth & Kids
SHOP goUnders.