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Make the most of your freight cost: You can buy as many items as you like and you will only pay for the largest item. (except if you are buying multiple large or oversize items – then you pay per item)
Delivery Information: Please check all information provided for delivery is accurate and complete. goRide does not take responsibility for any orders that you do not receive due to incorrect delivery information provided by you. Any specific delivery instructions please let us know in the delivery notes on the checkout page.
Time of delivery: We are working hard to get your purchase to you quickly. We promise no later than 3-5 working days but often you will receive it quicker. Call us 0800 443377 if you need to understand more.
Tracking your order: If you have any concerns that your order may have gone astray then please get in touch and we will track your order.
Damage to purchased item: Damage or loss in transit is rare however if it happens can you please keep the item and the packaging and contact us to let us know the problem at 0800 443377.
goRide understands that it is challenging to know if a specific Women’s Bike Saddle is the right solution for you until you try it…so we say…goRide it and if it is not supporting you to SMILE then you can return it within 30 days. This means you have time to use your saddle on your bike to make sure it is the right saddle solution for you.
You will need to keep all packaging & have made the effort to protect the saddle while it is in your care for this trial period.
For further information on returns please see our Returns Policy
goRide provides you with information to support you to get the right Women’s Bike Saddle see our Women’s Saddle Buying Guide
Work out where on your handlebars you would like to position your Knog Oi. (you will need a space of 15mm). Positioning your bell near your handlebar grips will make easy access to your bike bell.. to let them know your are coming. Workout if you need a small or a large Knog Oi by measuring your handlebar diameter or handlebar circumference.
The Small Knog Oi is designed to fit right next to the handlebar grip on mountain bike handlebars
Handlebar diameter.
The Knog Oi will fit a handle bar diameter of 22.2mm.
Handlebar circumference.
The Knog Oi will fit a handle bar circumference of 67.9mm.
The Large Knog Oi is designed to fit road bikes, commuter bikes and wider sections of the mountain bike handlebar.
Handlebar diameter.
The Knog Oi will fit a handle bar diameter ranging from 25.4 up to 31.8mm.
Handlebar circumference.
The Knog Oi will fit a handle bar circumference of 75-100mm.
The best way to measure is with a tape measure. If you don’t have a tape measure use a piece of string or some wool then lay this out along a ruler. You must do both measurements so that you have all the information you need to make a good decision about which size is right.
Palm Length – from the lines created by your wrists to the base of your middle finger – see photo
Palm Circumference – from the base of your little finger around the base of your index finger and back to your little finger (right around your knuckles) – see photo
See the size chart below to help with choosing the most comfortable size. If your measurement falls between sizes think about what this product is meant to do – fit snugly and not interfere with grip – so you should go for a size that will be firm.
| KIDS Size | Palm Length | Palm Circumference |
| X-Small | 6cm | 14 – 15.5cm |
| Small | 7cm | 15 – 16.5cm |
| Medium | 8cm | 16 – 17.5cm |
| Large | 9cm | 17 – 18.5cm |
Take your time and measure well but be reassured that we are happy with returns because we want you to have the solution that is right for YOU so if you have to send it back it’s no problem at all, goRide Returns.
Note: The large size of the kids biking gloves is the same size as the Women’s XS therefore if you are large you can also consider Women’s or Mens’s glove options.
The best way to measure is with a tape measure. If you don’t have a tape measure use a piece of string or some wool then lay this out along a ruler. You must do both measurements so that you have all the information you need to make a good decision about which size is right.
Palm Length – from the lines created by your wrists to the base of your middle finger – see photo
Palm Circumference – from the base of your little finger around the base of your index finger and back to your little finger (right around your knuckles) – see photo
See the size chart below to help with choosing the most comfortable size. If your measurement falls between sizes think about what this product is meant to do – fit snugly and not interfere with grip – so you should go for a size that will be firm.
| SIZE | PALM LENGTH | PALM CIRCUMFERENCE |
| Small | 9cm | 17 – 18.5cm |
| Medium | 10cm | 18 – 19.5cm |
| Large | 11cm | 19 – 20.5cm |
| Xtra Large | 12cm | 20 – 21.5cm |
Take your time and measure well but be reassured that we are happy with returns because we want you to have the solution that is right for YOU so if you have to send it back it’s no problem at all, goRide Returns.
All our Kids goUnders are unisex. The age range is a guide only.
| Size | Extra Small | Small | Medium | Large |
| To fit age | 4 – 5 – 6yrs | 7 – 8 – 9yrs | 10 – 11 – 12yrs | 12+ yrs |
| Waist | 57 – 60cm | 60 – 63cm | 63 – 66cm | 66 – 69cm |
| Hip | 66 – 70cm | 71 – 75cm | 76 – 80cm | 81 – 85cm |
The best way to measure is with a tape measure. If you don’t have a tape measure use a piece of string or some wool then lay this out along a ruler.
How to find the waist. To find the natural crease line of a waist stand straight with hands at the side. Then bend sideways running the hand down the outside surface of the leg. This movement will produce a crease at the waist so place your measuring tape on this crease. Return to standing straight and place the measuring tape around the waist, keeping it even all the way around.
How to find the hips. Take your second measurement at the hip approximately 9 – 12cm for kids down from the waist (you are looking for the widest part of the body).
See the size charts above to help with choosing the most comfortable size. If your measurement falls between sizes think about what this product is meant to do – hold a chamois in place – so you should go for a size that will be snug.
Take your time and measure well but be reassured that we love returns because we want you to have the solution that is right for YOU so if you have to send it back it’s no problem at all . See returns
Make sure when you try on your goUnders for the first time you wear some underwear to protect the surface of our chamois. Once you are happy with the fit it is yours to wear against your skin. To get the best possible position for your chamois hold your goUnders at the front & back, not the sides as you pull them on.
