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Terms and Conditions

hello@goride.co.nz or 0800 443377

These Terms and Conditions govern the use of goRides website. You can access these Terms and Conditions at any time at the bottom of any page on the website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all of the Terms and Conditions of this agreement, then you may not access the website or use any services. These Terms and Conditions apply to all users of the site. You must show acceptance of these terms and conditions by ticking a box before you can complete an order in The goRide Shop.

goRide reserves the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of, or access to the website following the posting of any changes constitutes acceptance of those changes.

By agreeing to these Terms and Conditions you affirm that you are at least 18 years of age and have legal capacity to contract in New Zealand.  If you are using a credit card to process a transaction, you affirm that the credit card is issued in your name and that you shall pay to the issuer all charges incurred while using online transactions.

goRide is a WordPress website that uses Woocommerce as its online e-commerce platform, allowing goRide to sell products directly to you.

goRide works to bring desirable and affordable bike riding goods and solutions into your life. We are committed to providing you with the confidence that you can have a safe, rewarding and secure experience when you visit goRides website. See goRides Privacy Policy for further information

Our prices are in New Zealand dollars (NZD) and include 15% GST (Goods and Services Tax). You can pay for your goods by the following payment methods:

  1. By credit card (Visa and MasterCard). goRide uses Paypal to securely process and manage credit card transactions.
  2. By direct bank transfer into the provided goRide bank account.

goRide reserves the right to alter pricing, though makes every reasonable effort to provide accurate up to date pricing information on our website.  In the event of a pricing error goRide reserves the right to cancel any orders placed on our online store.

Further information can be found in Pricing and Payment Information

goRide makes every reasonable effort to display and provide information on products as accurately as possible, so you can make good buying decisions. However, the equipment you use to view our website may impact on the display of our products.   We do not guarantee that the colour, texture or detail of the product shown on your screen will accurately reflect the actual product. We do provide a 30 day money back guarantee for any such inconveniences.

goRide currently only delivers to New Zealand addresses.  You are responsible for ensuring all information provided for delivery is accurate and complete (including any business name if shipping to a work address) so that goRide can efficiently and accurately fulfil the order.  We do not take responsibility for any orders that you do not receive due to incorrect delivery information provided by you.  For further information see Delivery Policy

Any return of goods is subject to goRides Returns Policy

goRide Ltd has worked hard to make this website as informative and useful as possible.  When viewing the pages of this website, you acknowledge that you have read and accepted the following disclaimer.  The information on this website is provided for general information only.  goRide has provided this information for the benefit of users in good faith and with reasonable care.  Errors and omissions in this information may occur including through negligence.  Accordingly, goRide does not accept any liability for any loss or damage which may directly or indirectly result from any opinion, information, advice, representation or omission contained on this website.

goRide may provide useful links to third party websites that goRide deems to complement their website. goRide is not responsible or liable for any information, materials, products, or services of these third-parties. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage with them.

You are solely responsible for the use of the website and information provided. goRide does not guarantee that any material available for download and/or execution from or via this site is free from viruses or other conditions which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this site, and you release goRide entirely of all responsibility for any consequences of its use.

Nothing in these terms and conditions will limit or affect your rights as a consumer under the Consumer Guarantees Act 1993 to the extent that such limitation or other contracting out is prohibited by that Act.

goRide Competitions

All / any currently running competitions are subject to change without notification. The duration of the competition will be dependant on the given competition and all details pertaining to any competition will be outlined within the competition.

goRide will make all competition draws available to all valid entries except to goRide staff. A valid entry will need to meet all entry requirements. The draw for any competition when completed will be selected via random selection from those validated entries that have been received by the given deadline.

Winners of goRide competitions will be contacted within 1 week of being announced as the winner of that particular promotion. If the prize does not get claimed within a month of initial notification goRide will have a re-draw and the prize will go to another randomly selected winner or the runner up whichever is appropriate or applicable to the competition.

All elements of any prizes are non refundable, non transferable or redeemable for cash

goRide welcomes your comments regarding these Terms and Conditions. If you have any questions or would like further information, please contact us by any of the following means during business hours Monday to Friday.

Email: hello@goride.co.nz

Contact form:

Phone: 0800 443377